Master File Progressive Workflow
I redesigned how enterprise teams create their Master File documentation in Aibidia's TPDoc, turning a multi-section process into a single guided, progressive workflow that makes it clearer and faster to complete. Validated with 9 participants in prototype usability testing (Maze): 100% task completion, 8.8/10 usability score.
TL;DR
Opportunity: Creating a Master File spanned several sections, and there was room to make it clearer what to complete, in what order, and how far along you were. What I did: Designed a dedicated, guided workflow with chapter navigation, progress states, and in-tool document preview, giving teams a single, structured path from start to finished document. Impact: 100% task completion in prototype usability testing (Maze), 8.8/10 ease-of-use score, and strong early adoption feedback confirming users found it significantly clearer to navigate.
Problem
Master File preparation spanned multiple sections in TPDoc, without a single sequence, progress visibility, or a way to review the output in context. Teams often completed the final steps outside the tool.
Approach
Introduced a dedicated, progressive workflow with guided chapter navigation, completion states, and in-tool document preview, giving teams a clearer and more guided way to produce the document.
Evidence
Customer interviews across several enterprise clients, competitive synthesis, internal product synthesis, and prototype validation with 9 participants (Maze).
My Role
End-to-end: research synthesis, interaction design, prototyping, usability testing. Close collaboration with PM and engineering on scope and delivery.